Terms & Conditions
Last Updated: 20/04/2025
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1. Acceptance of Terms
By accessing and using the website www.livewellwithlauren.co.uk (the "Website"), you agree to be bound by these Terms and Conditions (the "Terms"). If you do not agree to these Terms, you must not use the Website.
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2. Services Offered
The Website offers information about health coaching services provided by Lauren (trading as Live Well With Lauren), a sole trader Health Coach. The Website also allows users to book and pay for coaching sessions.
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3. Booking and Payment
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Bookings: Coaching sessions can be booked through the Website or by contacting Lauren at livewellwithlauren00@gmail.com. All bookings are subject to availability and confirmation by Lauren.
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Payment: Payment for coaching sessions will be made by a separate digital invoice. By making a booking, you agree to pay the fees as displayed on the Website or as outlined in the invoice.
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Cancellations and Refunds: Our cancellation and refund policy is as follows: Appointments cancelled with more than 24 hours' notice can be rescheduled without incurring any additional charges, subject to availability. However, any appointments cancelled with 24 hours' notice or less may be subject to a cancellation fee of 50% of the session price, except for in exceptional circumstances. To reschedule or cancel an appointment at any time, please email me at livewellwithlauren00@gmail.com.
4. Health Coaching Services
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The health coaching services provided by Lauren are designed to support and guide you towards your health and wellness goals.
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You acknowledge that Lauren is a health coach, not a medical professional and that you are responsible for decisions made about your health. The information and guidance provided during coaching sessions are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider for any questions you may have regarding a medical condition.
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You are responsible for providing accurate and complete information about your health and lifestyle to enable Lauren to provide appropriate coaching.
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Lauren does not guarantee specific outcomes or results from the coaching sessions, as individual progress varies.
5. Intellectual Property
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All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Lauren (trading as Live Well With Lauren) or its licensors and is protected by copyright and other intellectual property laws.
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You may access and use the content on the Website for your personal, non-commercial use only. You are not permitted to reproduce, modify, distribute, or otherwise use any content from the Website without the prior written consent of Lauren.
6. User Conduct
You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website. You also agree not to attempt to gain unauthorised access to any part of the Website, its systems, or networks.
7. Links to Third-Party Websites
The Website may contain links to third-party websites. These links are provided for your convenience only, and Lauren does not endorse or assume any responsibility for the content or practices of these third-party websites. Your use of third-party websites is at your own risk and subject to their respective terms and conditions and privacy policies.
8. Disclaimer of Warranties
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The Website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
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Lauren does not warrant that the Website will be error-free, uninterrupted, secure, or free of viruses or other harmful components.
9. Limitation of Liability
To the maximum extent permitted by law, Lauren (trading as Live Well With Lauren) shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of the Website or the services offered through it, even if Lauren has been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold harmless Lauren (trading as Live Well With Lauren), its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising out of or in any way connected with your breach of these Terms or your use of the Website.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
Lauren reserves the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of changes constitutes your acceptance of the revised Terms.
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13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Lauren, livewellwithlauren00@gmail.com